It replies in seconds, asks the questions you would ask, books the ones worth booking, and writes the whole conversation into your CRM before you are off the job.
It comes in while you are on a job, or driving, or asleep. By the time you see it they have already called somebody else. The lead was fine. Nobody got to it.
The agent replies the minute a lead lands, in a text that reads like your office wrote it. It asks the four or five things you would ask before you would drive anywhere. If the answers are good it puts them on your calendar. If they are not, it says so and stops.
You should not have to read a transcript to find out what happened. Every conversation ends up as a record you can act on, written while it was still going.
Name, number and email, deduplicated against what is already in there, so one person stays one record.
Which ad, which page, which form. Attached at first touch and kept, so you can tell what your money bought.
Moved when something actually happened, not when somebody remembered to move it.
Dated. If nobody does it, it shows up late rather than disappearing.
What they asked for, what was agreed, what is still open. Short enough to read at a red light.
HubSpot, GoHighLevel and Salesforce are the three we set up most. The agent writes to the record your team already opens, so nobody has a second place to look and nothing has to be moved.
It creates the contact, moves the stage, dates the next step and posts the summary. Not a report sitting somewhere else that somebody has to open.
Set up on your login and your billing. Access you can revoke in a click, and your data exports whenever you ask.
If your CRM has an API and you can give us a test account, say so on the call. We will tell you straight whether we can do it rather than finding out after you have paid.
We do not resell any of them and we are not a partner of any of them. If the one you already have works, we build on that and tell you to keep it.
Price on an unusual job, a promise about a date, anything you have not told it: the agent stops there and says a person will come back to them. You get the thread, the summary and the number, and you pick it up where it stopped.
It does not quote a figure you did not give it, and it does not commit you to a date your calendar does not have. Those two rules are the build, not a setting somebody can turn off later.
Automation changes which mistakes you get. It does not abolish them.
Companies that made contact within an hour were nearly 7 times as likely to qualify the lead as companies that waited one hour longer.
It measured qualification, not sales, and it is from 2011. We use it to justify measuring your response time, not to promise a close rate.
Oldroyd and others, Harvard Business Review, March 2011. 1.25 million leads at 42 US companies.
Most businesses we start with have months of old leads in a spreadsheet, or in a CRM nobody opens. The agent works that list first, on your quiet hours and your rules, and tells you which ones are still alive. It is usually the cheapest work in the whole thing, because you already paid for those names.
Checked before anything sends. We do not buy lists and we do not text people who never contacted you.
Nothing goes out overnight unless you tell us to. Your hours, set once, enforced every time.
The moment a person answers a person, the automation stops. It never talks over you.
One word ends it, on every channel, and it is recorded where you can show somebody.
Those are the settings, not legal advice. You decide who you are allowed to contact and we build the system to hold that decision.
Before anything is built we go through your last thirty conversations, the ones you handled well and the ones that went cold. That is what the agent is trained on. Your answers, your prices, your way of saying no.
Your last thirty conversations, your price list, your calendar, and an hour of somebody who actually answers the phone.
Your CRM account, your number, your data. Built on your login, on access you can revoke.
We read your current follow-up and write down where it stops. Yours either way.
Some will and most will not, and we do not build it to lie about it. It writes the way your office writes, it answers in seconds, and the second somebody asks for a human it hands the thread over.
No. A website chatbot waits for somebody to be on your website. This works where the lead actually is: the text they sent, the form they filled, the message from your ad. Most of the conversations happen on SMS.
Text, chat and email are what we build first, because that is what gets answered and what leaves a record. Voice is possible and we will talk about it, but we are not going to sell you a robot phone call as the first thing.
No, and we would rather you did not. We build into the one your team already opens. If yours is not one we have done before, say so on the call and we will tell you straight whether we can do it.
It depends on how the lead reached you, and that is your call to make, not ours. What we can tell you is what the system does: consent checked before every send, quiet hours held, one word opts somebody out everywhere, and all of it recorded where you can show it to somebody.
You read the conversations. Every one of them is in your CRM, and in the first weeks we go through them with you and tighten the answers. When it is unsure it hands off rather than guessing, which is the setting that matters most.
You send the form. We reply within one business day.
A 20 minute call about what happens today when a lead comes in.
We read your last thirty conversations and write down where they stop.
You keep that either way.
Not for you if you are not getting leads yet. This works the ones you have. If there are none, you need the ads or the site first, and we will say so.